Q Describe what you do in your current work situation? A I work for a chemical manufacturer and distributor and help my coworkers identify processes that take too long, have extra steps in them, or are prone to mistakes. Then we work together to find a better solution. We do this by collecting data on the process and drawing flow diagrams to show what all the steps are. We try to understand the root causes of any errors and put a new system in place so those errors can't happen again.